Education and Certifications
- Current Cisco Certified Network Associate
- ITT Technical Institute, Oxnard, CA, Bachelors of Science Degree in Telecommunications Engineering Technology 1998
- ITT Technical Institute, San Diego, CA, Associates of Applied Science Degree in Electronics Engineering Technology 1997
- Active NAUI Dive Instructor and First Aid / CPR Instructor
Skills/Qualifications
- Many years of Installation and Repair Experience on many types of Fiber Optic, Two-Way Radio, Telephone, and Digital Carrier Equipment
- Extensive Experience testing transmission systems using T-BERDS (and other T1/T3 test sets), spectrum analyzers, SONET and DWDM Test Equipment and IP Protocol and Traffic Generators
- Good Understanding of networking protocols
- Experience in Computer Programming in Perl, C, and C++
- Very Good on Windows, and Unix based computer operating systems
- Excellent Documentation Skills
- Experience creating detailed network integration and test plans using MS-Word, Excel, AutoCad, and Visio
- Good Experience in building and repairing PC's
Work Experience
January 2007 - Present
I currently own and operate two small business, North Hawaii Dive Adventures and Hawaii Computers And Networking.
March 2005 - December 2006
Hawaiian Telcom, Kamuela, HI
Business Title: Station Technician
Working with the public on a daily basis, I would install and repair telephone lines and equipment. Because of my background in Telecommunications and being the only on-island CCNA certified technician, I was regularly asked to assist the PBX department on a regular basis with out data networking projects.
January 2003 - March 2005
I bought a property and built my own house. During this time I also did small web design projects and worked part-time at a Mauna Kea Divers and For Research Corporation of Hawaii as an interpretive guide at the Onizuka Center for International Astronomy.
February 2002 - January 2003
Lucent Technologies: Westford, Mass: Springtide Development
Business Title: Corporate Systems Engineer
Job Function: Systems Engineering for Lucent Product Springtide 5000/7000
For my last year with Lucent, I was part of the corporate systems engineering team for the IP Services Switch (Springtide 7000). We functioned as pre-sales technical support for regional systems engineers and worked directly with software development to fix bugs found in the field or in our test cases. Part of this process involved simulating large scale customer networks in a lab environment on which to create and automate test cases using perl, tcl, and c. The key to the success of our team was close communication with developers and the QA teams. With our processes, we were able to find and solve many problems before they were materialized by the customer.
August 1999 - February 2002
Lucent Technologies: Salem, NH: Network Design, Integration and Deployment
Business Title: Network Integration Engineer
Job Function: Network Planner
During this time at Lucent Technologies, I was part of a Network Integration Team that specialized in Lucent's optical networking products. It was our job to ensure quality network integration of national and global SONET and DWDM networks. We worked with multiple regional sales and installation teams. We were the direct link to product development when bugs were discoverd. I joined this group as a field engineer visiting different sites nationwide but I quickly migrated to a lead role where I organized and led the deployment of many large scale SONET and DWDM optical transport networks. To ensure a successful integration,I would create a high quality detailed Network Integration Plan including integration procedures, network diagrams and all necessary information. Network testing results would be added to the plan to create a complete Customer Turnover Package.
November 1998 - August 1999
Lucent Technologies: Westford, CA: Broadband Systems Integration
Business Title: Field Technician
Job Function: Sweep and Balance Technician
I began working for Lucent Technologies in November 1998 with the Broadband Systems Integration Group. This was a services organization focusing on installation and turn-over of Broadband Networks. My primary function was the sweep and balance of hybrid fiber-coax systems in the greater Los Angeles area.
October 1997 - October 1998
Telcom Communications: Oxnard, CA: http://www.ptelcom.com
Business Title: Two-Way Radio Technician
Job Function: Repair and Maintenance of Two-Way Radios
My primary responsibility was to repair all two-way radio products that were brought to the shop for repair. Other responsibilities included supporting the field installation and turn-up of Microwave Radio Links, and installation of phone and data networks for various customers within Ventura County California. I had an opportunity to troubleshoot and repair many different kinds of telecommunications equipment.
June 1996 - October 1997
Quigley Communications (Acquired by Bear Com Inc): San Diego, CA: http://www.bearcom.com
Business Title: Two-Way Radio Field Technician
Job Function: Repair and Maintenance of Two-Way Radios
I was initially hired on as an installer for Motorola two-way radio. After about 6 months I moved up to a technician position where my primary responsibility was the fulfillment of maintenance contracts for all two-way radio equipment owned by our major customers. This gave me the opportunity to use various test equipment and gain a solid foundation for electronic repair work. Since my position required me to take weekly visits to various customers, I was able to develop trusting relationships with my customer contacts, which in turn helped to provide complete customer satisfaction with our company.